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Roles

7 Ways Developers Can Help Engagement Managers

  • April 18, 2013

Working on a team can be difficult at times, but if your team uses an Engagement Manager, like many agile teams do, there are ways to help each other maximize the chance of working within a fluid team. Last week we wrote about different ways Engagement Managers can help developers. This week we decided to […]

Why is Engagement Management so Important?

  • November 7, 2012

Engagement Management plays a vital role in our business and in this blog we will talk about the tasks that our engagement managers are responsible for as well as what can happen if these tasks are not handled correctly. Tasks: Expectation management Identifies future opportunities to work with client Mediates problems Contract management Point of […]

The OveractDev Team Structure

  • July 28, 2011

OveractDev teams are deployed to complete Projects.  Each Team works under the direction of a Fulfillment Lead (aka Project Manager).  Teams are composed of Cells consisting of 4-5 engineers and one QA Lead.

OveractDev White Box Engagements

  • July 28, 2011

OveractDev White Box engagements are all and always Team engagements Team Members are never isolated, neither Heroes nor Villians, in front of our Client.  We succeed and fail as a Team. Team members with daily collaboration must elevate issues to the Fulfillment Leader as needed. Tasks are implicitly assigned to the OveractDev team, not just […]

The Role of QA

  • July 18, 2011

QA is involved with a number of areas in the fulfillment cycle: Product Backlog Planning – The intended result of Product Backlog Planning is to maintain a Phase Backlog of prioritized testable requirements sufficient to fill one or more upcoming Sprints. Note: These requirements transfer from the Product Backlog to the Sprint Backlog during the Sprint Planning […]

The Role of Client Development

  • November 24, 2010

This role has overall responsibility for account (client) development. This role is responsible for: Lead Generation Lead Conversion Customers for Life – Customer to Client Conversion Account Penetration Opportunity Development Business Modeling

The Role of the Engagement Manager (aka Proj/Prgm/Prod Mgr)

  • November 24, 2010

Note regarding the aka’s:  We believe the Engagement Manager role may be larger than any of the aka roles.  It certainly encompasses functions of both Product Management and Project Management. The Engagement Manager has the overall responsibility to fulfill one or more assigned Projects for a client – working with direction from Client Development. Based […]